Customer Support Contacts
If you have any queries or questions relating to your work as an approved centre our Customer Support Team will be able to help you and offer guidance. Please note, if you are a learner undertaking a CACDP qualification any questions about the qualification or units should be directed to your centre.
North East, Yorkshire & Humberside, Scotland, Channel Islands, Northern Ireland, Wales & Eire
Email: jade.wiseman@signature.org.uk
Tel: 0191 383 7901
West Midlands, North West & East Midlands
Email: lisa.murphy@signature.org.uk
Tel: 0191 383 7291
East of England & South East
Email: pete.gray@signature.org.uk
Tel: 0191 383 7917
South West
Email: vicky.mckenzie@signature.org.uk
Tel: 0191 383 7294
London
Email: michelle.sammons@signature.org.uk
Tel: 0191 383 7290
NVQs and Higher Level Qualifications
Email: vicky.mckenzie@signature.org.uk
Tel: 0191 383 7294
Customer Support FAQ's
If you have a query regarding any aspect of centre or assessment administration please use the contact details above to speak to your Customer Support Officer. Alternatively try our online Customer Support FAQ's section which holds the solutions too many of our most frequently encountered queries.
Centre Support Guide
Our centre support guide gives an introduction to our qualifications, our service and the support we offer. If you need any help then don't hesitate to contact our Customer Support Team.